End-to-end claims management software
Accuclaim is an end-to-end claims management system that allows claims to be recorded, processed and tracked from first notification of loss to final settlement.
It is cloud hosted and accessible securely from any location. All installations share a single code base with monthly updates to ensure all our clients stay up to date.
NO MORE PAPER
Accuclaim facilitates a paper-free claims process with all documents only a click away. All correspondence, emails, damage photographs and reports can be attached to a claim including via bulk import. Standard letters and documents can also be generated and automatically attached to a claim.
TASKS AND ACTIONS
With the Accuclaim diary and action screens staff workload can be prioritised and managed. Pending actions can attached to any claim, note or correspondence and allocated to a specialised claims handler or admin staff. Actions are prioritises using a traffic light system with KPI reports on staff performance available.
MANAGE PAYMENTS
Accuclaim can manage the complete payment process from initial estimate to final payment. A payment workflow can be configured that takes payments from an initial request to a final payment including multiple authorisation levels depending on user authority and payment amount.
Key features and benefits…
CLAIM IMPORT FEATURE
Enter data directly or import claims and payments via bordereau file or system integration with FNOL handlers.
CLAIM AUTHORISATION PROCESS
Accuclaim can manage the claim and payment authorisation process with user authorisation levels and a full audit trail.
MANAGE USERS AND ACCESS
With Accuclaim you control who has access, what they can access, their authorisation level and where they can login from.
MANAGE CLAIM FUNDS
Accuclaim can manage a claim fund or float account. Users can review transactions, generate statements, see cost projections, etc.
CATEGORISE CLAIMS
With Accuclaim you can add labels, categorise claims and assign to claim codes and sub-code to facilitate data analysis.
EXPORT YOUR DATA
With the data transfer engine, it’s possible to set up data exports in any format. Whatever you need to export a report can be set up for it.
VALIDATE COVER
Import policy data or integrate with your policy system to allow cover to be validated when a claim is reported.
COMPONENT REPORTING
Accuclaim allows the recording of repairs, including parts and labours costs, down to component level.
Feature not listed?
Can’t find the feature you’re looking for? No problem, Accuclaim is a flexible solution that can be adapted to fit in with bespoke requirements and processes.