Flexible insurance software

Privacy policy

The Accutiva Software Technologies Limited (Accutiva) are committed to protecting and respecting your privacy. This Privacy Policy (together with our Terms and Cookies Policy) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information we may collect from you

We may collect and process the following data about you (or any third party for whom you are acting):

1.1 Information that you (or any third party using our site on your behalf) provide by filling in forms on our website. This includes information provided at the time of registering to use our site or requesting further services. We may also ask you for information when you report a problem with our site. By permitting a third party to add information to our site and/or carry out any transactions or make enquiries on the site on your behalf, you hereby confirm that such third party has your consent to do so.

1.2 If you (or any third party for whom you are acting) contact us, we may keep a record of that correspondence.

1.3 Details of transactions or enquiries you make through our site (and any third party makes on your behalf). You must ensure that you have the consent of all third parties on whose behalf you carry out transactions or make enquiries or place orders through our site. You must ensure also that these third parties are aware of the terms of this Privacy Policy.

2. Where we store your personal data

The data that we collect from you (or any third party for whom you are acting) will not be transferred to, or stored at, a destination outside the European Economic Area ("EEA").

All information you provide to us is stored on our secure servers. Where you have chosen a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

3. Uses made of the information

We use information held about you (or any third party for whom you are acting) in the following ways:

3.1 To provide you (or any third party for whom you are acting) with information, products or services that you (or any third party for whom you are acting) request from us or which we feel may interest you (or any third party for whom you are acting), where you (or any third party for whom you are acting) have consented to be contacted for such purposes.

3.2 To carry out our obligations arising from any contracts entered into between you (or any third party for whom you are acting) and us

3.3 To allow you (or any third party for whom you are acting) to participate in interactive features of our service, when you (or any third party for whom you are acting) choose to do so.

3.4 To notify you (or any third party for whom you are acting) about changes to our service.

Information about you that has been entered into our system by a third party for the making of transactions or enquiries through our site on your behalf will be collected and used for the purposes set out in this Privacy Policy.

Information about any third party for whom you are acting that has been entered into our system by you for the making of transactions or enquiries through our site on their behalf will be collected and used for the purposes set out in this Privacy Policy.

If you (or any third party for whom you are acting) are an existing customer, we will only contact you (or any third party for whom you are acting) by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale to you or to any third party who carried out the transaction on your behalf where you have given us the consent to do so.

4. Disclosure of your information

We will not disclose your personal information (or that of any third party for whom you are acting) to third parties except:

4.1 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use; or to protect the rights, property, or safety of the Accutiva or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

5. Your Rights

5.1 The GDPR gives you (or any third party for whom you are acting) the right to access information held about you (or any third party for whom you are acting). Your right of access (or that of any third party for whom you are acting) can be exercised in accordance with the regulation.

5.2 The GDPR gives you (or any third party for whom you are acting) the right to request that your data is deleted should you wish it to be once we have fulfilled the duration of our contract with you.

5.3 The GDPR gives you (or any third party for whom you are acting) the right to withdraw/amend your consent permissions at any time. You can do this by contacting us

5.4 The GDPR gives you (or any third party for whom you are acting) the right to complain to the ICO if you think there is a problem with how we are handling your data

6. Changes to our privacy policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you (or any third party for whom you are acting) by e-mail.

7. Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to the Data Protection Officer at info@accutiva.co.uk.